How to fix Instagram messages blacked out?


It is not uncommon for glitches to come up in mobile applications like Instagram from time to time. These bugs prevent the app from having its proper functionality while making it frustrating for you.

fix Instagram messages blacked out

Why there was an Instagram messages blacked out?

Instagram messages blacked out first started appearing In May 2022, Due to this problem Instagram shut their app for a very short instant.  In May 2022 Instagram offered an update to its app and right after the update users started to experience their Instagram messages blacked out after looking for a solution apparently the best solution was to switch your fone to dark mode.

Instagram being widely used across the globe has recently seemed to develop a bug because of the result of a recent update. The glitch is related to the Instagram messages blacked out as the messages do not seem to be visible to Instagram users.

Many users have reported the issue that a few or all of their instant messages are “blacked out”, and are appeared in a black box. It is quite irritating for you as you cannot read out these messages.

So, in case you are also afflicted by the same issue, look for some solid solutions that have been provided after rigorous testing to resolve your concern. Read the article to find out more about it. 

What do you know about the black DMs on Instagram?

Instagram has lately been going through unusual issues where the user finds its messages covered by a disturbing grey or black box, making it unable for you to reach your messages.

Remember, the Instagram messages blacked-out issue does not belong to your phone, Wi-Fi, operating system or cell phone provider. Instead, it is a relatively new issue arisen on Instagram that is soon to be fixed by Instagram officials.

the black DMs on Instagram

Why do my Instagram messages appear to be black?

Have you noticed your Instagram messages appear to be all black? Well, that’s not your fault. There seems to have developed a software update issue that causes a black box to cover your Instagram DMs.

This problem of Instagram messages blacked out has been widely spread across the world and has not been noticed to be more prevalent in any of the subgroups of Instagram users.

Why do my Instagram messages appear to be black?

Moreover, there might have been some other issues that have caused the Instagram messages visible to be in a black box.

  • You might be using an older version of the Instagram application.
  • The reason the Instagram messages blacked out might be due to the server of the Instagram application which gets down sometimes.
  • The reason why Instagram messages blacked out might be related to a bug or a problem with your Instagram user account.

Fixing Instagram messages blacked out the issue:

Have you been afflicted by the same Instagram messages blacked-out issue and unable to fix it? If so, then here are some of the simplest yet quick ways to help resolve your issue. Just take a look at the step-by-step guide and solve your issue within minutes.

Fixing Instagram messages blacked out the issue: 

Step 1: Swap on/off the Dark Mode of the Instagram application:

The Instagram messages blacked out issue won’t lets you read your important messages. Worry not. The first thing you should do to settle your problem is to switch on/off the dark mode of the Instagram application. You can do this by simply going to the settings, then to Accessibility and then going to the Display option to turn on the dark mode of your Instagram application.

This will help your phone to be in the dark mode while making it easier for you to read your messages. You can switch off the dark mode once the issue is fixed.

Step 2: Make sure to download the updated version of the Instagram application:

One of the biggest reasons for any bug in your application is because of using the older version of that application. Often, when an issue arises in an application, the software engineers get it fixed instantly and update the new version of the application.

With any of the troubles, it is essential to get them fixed by using the latest version of the application. Thereupon, to make sure that your application is in its latest version, you need to head toward the app store and look for the updates available for the applications that you have installed.

Make sure to download the updated version of the Instagram application

If you see any update for the Instagram application, first let it get installed. If there is no recent update, and you are still facing the problem, you need to wait until it gets repaired by the software engineers. The Instagram messages blacked out bug will be meanwhile repaired by Instagram officials.

Step 3: Ensure whether the Instagram application is down or under maintenance:

Whenever you notice any snag, apart from the Instagram messages blacked-out issue, the foremost thing you can do is to check whether the Instagram server is down or is under maintenance.

Software engineers have designed different sites that can be used to check whether the whole system of the application is down or not. One of these useful sites is Down Detector.

Error in Instagram

Down Detector is a useful site that uses data from other applications to check what are the issues with the application. For instance, if you are looking to know about Instagram application server problems, visit the website  Use this site to check the status of the application or wait until the issue of Instagram messages blacked out gets resolved.

Step 4: Get connected to the Instagram Support Team:

Get connected to the Instagram Support Team

If you have tried all the issues to remove the pitfall, but still the trouble has not been sorted out and you are struggling with the same issue, contact the customer support team of the Instagram application.

For this, you need to go to and look at the FAQs and the solutions to those problems. Still, if you are unable to find the right answer regarding your concern, then call on the customer support line of Instagram: (650) 543-4800 or drop an email at [email protected].

This is the last step you can try to settle your issue. The customer support team on Instagram will assist you to deal with the Instagram messages blacked-out problem.

Resolving Instagram messages blacked out the issue in your iPhone:

If you are an iPhone user and currently facing the issue of Instagram messages blacked out. So, firstly, you should know that this issue has not arisen because of you or your phone but the cause is known to be the application itself.

In May 2022 it was noticed that the application of Instagram run down for a short time while making it difficult for you to read your DMs. This Instagram messages blacked-out bug appeared after an update which has introduced some of the unwanted elements into the app.

Changing Display to Darker Mode:

Changing Instagram Display to Darker Mode:

Being an iPhone user, it is good to follow these simple steps and get rid of the trouble shortly. So, let us go through them. Instagram Dark mode Guide

  • Go and open the “Settings option” using your iPhone.
  • Now you need to select the option of “Display and Brightness” on your mobile.
  • Once you have selected the option of Display and Brightness, now you need to pick “Dark Mode”.

By transmitting the Display to the Darker Mode you will be able to view your messages and read out the content easily. Until Instagram provides you with a proper solution just keep on using these tricks.

Checking for the Instagram latest Version:

Remember, issues like Instagram messages blacked out can sometimes be a result of an older build. So you need to update this on your iPhone by following these simple steps.

an Instagram message blacked out updated version

  • Reach out to the “App Store” of your iPhone.
  • Look for the Instagram application.
  • Click on the option “Update” if it is available.
  • Wait until the app downloads the latest data.
  • Check and test if you still notice the Instagram messages blacked out the issue.
  • If the issue gets solved by this, enjoy the recovery but if it has remained unresolved, then wait for the officials to get it fixed by themselves.

Messages blackout issue on an Android device:

When an Android user’s Instagram messages blackout and there is no possible way to find out its solution, then it is recommended to follow these steps and get your issue restored on time. Messages blackout issue on an Android device

  • On your Android device, just hover over the menu of settings.
  • Now go to the Display section.
  • If you see the Darker mode option, turn it on right away.
  • First, confirm that are the messages visible to you now.

Do you know that every new version of Android has its features and specifications so the Darker Mode can sometimes be known as the Dark Theme?

There are two ways to enable the Darker Mode on your Android phone. Some Androids have Quick Settings, this option will let you switch the themes in the notifications tray.

While in certain Pixel, Androids can automatically turn on the Darker Mode to help save your battery life. This is not likely to be available on all devices. This can somewhat resolve the Instagram messages blacked-out issue.

Instagram Customer Support for Blacked out messages: 

Instagram Customer Support for Blacked out messages 

Have you tried the Dark Mode solution or updating your application’s version, but still have not resolved the Instagram messages blacked-out issue? There is a final way to get this glitch fixed by submitting a ticket to the customer support Instagram. Here is how you can do it.

  • Launch your Instagram.
  • Now shake your phone.
  • You will see a popup appears on your phone.
  • You need to follow the instructions and describe your problem.
  • For technical support, submit a few screenshots.
  • Wait for them to get back to you. Hopefully, this will help you solve your problem.

Final thoughts!!!

With many popular social media websites like Instagram, the issues and bugs like Instagram messages blacked out can sometimes surface.

Remember that workarounds may not always help you but this bug is fortunate enough to have one. However, the only way to get the glitch resolved is to wait for the time until Instagram fixes it.